Help Center

Welcome to our Help Center. We're committed to providing you with exceptional service and support. Find quick answers in our FAQ section or reach out to our dedicated support team for personalized assistance.

Secure Payment Processing
Certified Data Protection
24/7 Support Access

Frequently Asked Questions

How do I create an account?

Click on the "Sign Up" button on the top-right corner of the homepage and fill in the required details.

How can I reset my password?

Go to the login page, click on "Forgot Password," and follow the instructions to reset your password.

What payment methods are accepted?

We accept credit cards, debit cards, and other secure payment methods via our payment gateway.

How is my payment information secured?

Your card data is never stored in our database. We use Stripe, a PCI-DSS Level 1 certified payment processor, to securely handle all transactions.

How do I delete my account?

How to Delete Your Account on Sambeel:

  1. 1. Open the Sambeel app.
  2. Go to Profile > Account & Security.
  3. Scroll down and tap Delete Account.
  4. Follow the on-screen instructions to confirm deletion.


Important: This action is permanent and cannot be undone. All your data will be permanently removed from our systems.

Get in Touch

Our dedicated customer support team is ready to assist you with any questions or concerns:

EMAIL

support@sambeel.com

PHONE

+1 (307) 243-8070

HOURS

Mon-Fri, 9:00 AM - 5:00 PM (EST)

RESPONSE TIME

Within 24 business hours

Data Security

We take your privacy seriously. All sensitive data is encrypted, and payment information is securely processed through Stripe, a PCI-DSS Level 1 compliant service. Your card details never touch our servers, ensuring maximum security for all transactions.

Account Management

You have full control over your account.

How to Delete Your Account on Sambeel:

  1. 1. Open the Sambeel app.
  2. Go to Profile > Account & Security.
  3. Scroll down and tap Delete Account.
  4. Follow the on-screen instructions to confirm deletion.


Important: This action is permanent and cannot be undone. All your personal data will be permanently removed from our systems in accordance with our privacy policy.

Help Us Improve

Your feedback drives our improvements. We continuously strive to enhance our services and appreciate your suggestions on how we can better serve you. Share your thoughts with us at feedback@sambeel.com